Conversational UI: its not just chat bots and voice assistants a UX case study by AJ Burt UX Collective
How does Conversational UI change how we design conversations? Use clear language and behave like conversing to real people and according to the target audience. Don’t use ambiguous language, technical terms, abbreviations, or acronyms and only show the what user wants and prioritize information according to that. Our ultimate test of chatbot intelligence has become…
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